Order received
Your brief is in the workshop and someone is reading it.
Your commission
Follow your light.
From our workshop to your space. Enter the code from your confirmation and we will show you exactly where your piece has reached.
What the stages mean
Every commission moves through the same workshop, in the same order. Some pieces pass through a stage in a day; a carved shade can sit on the bench for a week.
Design discussion
Wood, scale and light, worked through with you — usually a call.
Design confirmed
You have approved it. Nothing is cut before this point.
Being made
Turned on the lathe, sanded through eight grits, oiled and left to cure.
Quality check
Wired, lit, and looked at properly before it is allowed to leave.
On its way
Packed with its fixings and its bulb, and delivered.
Can’t find your code?
It is in the confirmation we sent when your commission was accepted, in the form
LI-XXXX-XXXX. If you cannot find it, message us with your name and
we will look it up.